FAQ

1. What materials are your artificial flowers made from?
   Our artificial flowers are crafted from high-quality materials such as silk, polyester, and other premium synthetic fibers. This ensures durability, realistic texture, and vibrant colors.

2. How do I care for my artificial flowers?
   Caring for your artificial flowers is simple. Gently dust them with a soft, dry cloth or use a can of compressed air to remove dust. For stubborn dirt, use a damp cloth with mild soap, but avoid soaking the flowers.

3. Can your flowers be used outdoors?
   Yes, some of our artificial flowers are suitable for outdoor use. However, prolonged exposure to direct sunlight or harsh weather conditions may cause fading or wear. Consider placing them in shaded or covered areas for longevity.

4. Do your artificial flowers look realistic?
   Yes, our artificial florals are designed with great attention to detail, replicating the natural appearance, color, and texture of real flowers to enhance your home décor with elegance and charm.

5. Do you offer custom arrangements?
   At this time, we do not offer custom arrangements. However, our wide selection of pre-designed arrangements and individual stems allows you to create a personalized look to suit your style.

6. How long do artificial flowers last?
   With proper care, our artificial flowers can last for years without wilting, making them a cost-effective and long-lasting alternative to fresh flowers.

7. Are your artificial flowers safe for people with allergies?
   Yes, artificial flowers are an excellent option for those with pollen allergies, as they are hypoallergenic and do not release any allergens into the air.

8. Do the flowers come with vases or pots?
   Some of our arrangements include vases or pots, while others are sold as individual stems. Please check the product description to confirm what is included with your purchase.

9. Can I return artificial flowers if I’m not satisfied?
   Yes, we have a return policy in place for unused and undamaged products. Please visit our Returns & Refunds page for detailed information on how to process a return.

10. How long does shipping take, and do you ship internationally?
    Shipping times vary based on location and shipping method chosen at checkout. We currently ship within the US and international shipping is available for select countries. For detailed shipping times and costs, please refer to our Shipping Policy page.

If you have additional questions, feel free to reach out to our customer service team: happy@pixicove.com