Shipping Policy
At Pixicove, We Ensure Your Florals Travel Safely
We know you're excited to receive your Pixicove products, and we're committed to getting them to you promptly and securely. Below you'll find all the details about our shipping policies.
Shipping Options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- International Shipping: Available to select countries, with delivery times varying based on location.
Please note that processing times for orders are typically 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Tracking Your Order:
Once your order is shipped, we'll send you a confirmation email with a tracking number. You can use this number to track your shipment's progress to your doorstep.
Delivery Address:
- Please ensure that your delivery address is correct when placing your order. We cannot be held responsible for items shipped to incorrect addresses provided by the customer.
International Shipping:
- Please be aware that international shipments may be subject to customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.
- Due to customs processing, there might be delays in international shipping times.
Lost or Delayed Orders:
- If your order hasn't arrived within the estimated delivery time, please check the tracking number or contact us. We will do our best to resolve any issues as quickly as possible.
- Pixicove is not responsible for delays caused by the shipping carrier, especially during high-volume periods.
Contact Us:
For any questions or concerns regarding your order or our shipping policy, please contact us at happy@pixicove.com. Our dedicated team is always here to help you.
Thank you for shopping with Pixicove. We can't wait for you to receive and enjoy our unique and enchanting florals!